FAQ's

Do you offer international shipping?

To find your perfect size, please check out our Size Guide page in the link below. You will also find fitting notes listed in the product details. If you have a specific sizing question, please email us contact@inyourarms.com.au and we would be happy to help you.
SIZE CHART 

Do you offer returns or exchanges?

You may return your full price In Your Arms pieces for exchange or refund. Please find more information on returns and exchanges via the link below.
RETURNS AND EXCHANGES

How can I contact In Your Arms?

The best way to contact us is by emailing us at contact@inyourarms.com.au We are available and will respond during business hours: Monday to Friday from 9:00am to 5:00pm AEST. We check our email regularly and will respond to your query as soon as possible. If you have and urgent issue, please put Urgent in the title to enable us to prioritise your email. 
You can also use the contact form here: CONTACT

 

Is In Your Arms a sustainable brand?

We use the most sustainable practices possible in every part of our business. We use recycled yarn and organic fabrications when ever possible, all of our dyes are non-toxic.  The brand has eliminated plastic in all production and packaging. All garments are sent in biodegradable packaging. We are also part of a carbon offset program to minimise our carbon footprint. These offsets fund forest restoration, tree planting, and renewable energy projects around the world.

SUSTAINABILITY

 

Is In Your Arms Ethical?

Absolutely! We pride ourselves on our honest and ethical practices, this is in the forefront of our company priorities. We designs and produces all of our unique garments and signature knit fabrication. We visits our makers regularly, we provide above average salaries to all of our staff, we create close relationships with all the staff involved in production; they are a part of the In Your Arms family. 

 

What is In Your Arms packaging made from? 

We use compostable and biodegradable packaging throughout our supply chain. Our garments bags are made from biodegradable calico cotton.  Our shipping bags are made using plant-based materials like cornstarch and wheat, replacing synthetic materials like petroleum. These bags break down easily and can be placed in your compost bin.

 

Will you be restocking sold out styles? 

As we only make very limited numbers of each piece, sometime we restock styles that have requests! If you would like to make a request, or would like to know information about a style that is out of stock in your size please email us contact@inyourarms.com.au and we will notify you when your favourite piece is back in stock.